Something not
quite right?
Tell us what happened. A clear report helps us get to the useful part faster.
support@mellowmise.com
For a bug or recipe import issue
- Your device, app version, and whether you used iPhone, Android, or Chrome
- What you were trying to do and what happened instead
- A screenshot or recipe URL, if you are comfortable sharing it
- Any error message and whether it happens repeatedly
Avoid sending private household medical details unless they are needed for your support request. Never send passwords, verification codes, or full payment-card information.
For a purchase or missing Pro access
Tell us where you subscribed: Apple, Google Play, or web checkout. Include the order or transaction reference and the MellowMise account email. Try Restore Purchases in Settings for store purchases. Please don’t buy again to fix a sync problem.
Billing changes and refunds follow the purchase channel. Refunds and cancellations.
For account and privacy help
Open Profile → Settings to manage the account. See the deletion instructions or email legal@mellowmise.com for privacy and deletion requests.
For dietary questions
MellowMise is a recipe review and adaptation tool, not a medical service. We can investigate app behavior, but cannot advise whether a meal is appropriate for a medical condition. Follow qualified dietary guidance and verify ingredients.