Refund Policy

Verified: April 16, 2026

Web Purchase Refund Eligibility

Web purchases may be eligible for a full refund within 14 days of purchase, subject to the eligibility terms and partner processing rules below. App-store purchases follow the applicable store's refund process.

How Refunds Work by Purchase Channel

Web purchases: reply to your receipt or email legal@mellowmise.com with your order ID and account email. Web refunds are processed through Paddle.
Apple App Store purchases: refunds are handled by Apple through your Apple account purchase history and subscriptions settings.
Google Play purchases: refunds are handled through Google Play order history and subscriptions settings.

Cancellations

You can cancel at any time through the App Store, Google Play, or the MellowMise web billing portal, depending on where you subscribed. You retain access to paid features until the current billing period ends, unless your store platform states otherwise.

We appreciate your support of MellowMise, made by Forged N Foundry.

Purchase Help — September 30, 2026 Addendum

Missing Pro access does not mean you should purchase again. First check your receipt, confirm your MellowMise account, and use Restore Purchases in Settings for a store purchase. Contact support with the purchase channel and order reference if access remains missing.

Account deletion and subscription cancellation are separate actions. Cancel with your billing provider before deleting the account if you no longer want the subscription to renew.